FREE SHIPPING ON ORDERS OVER $100!


FAQ

image5

SHIPPING

All items will be shipped within 2-3 business days and all orders should be received within 5-7 business days.


Please note if making a purchase on Saturday, Sunday or Holidays your items will be shipped out the next business day.

AVAILABILITY

Website inventory is updated on a regular basis, however we can not guarantee merchandise availability by the time your order is processed and will notify you immediately. 

EXCHANGES

Yes, you can exchange items for a different size. HOWEVER please keep in mind that availability is limited and the size needed may not be available. 

RETURNS

THANK YOU FOR YOUR PURCHASE!


We hope you loved your order but we understand that not everything turns out how you picture it to be. So in case of a return:


ALL Returns are accepted once approved by the following:


* ALL items must have original tags still attached

* Can NOT have been worn or washed

* Can NOT have an odor.

* Can NOT be damaged.


RETURNS BY MAIL MUST BE MADE within 7 days of receiving your order.


*If your returned item(s) fail to meet our return policy guidelines it will not qualify as a return and will be shipped back to you. 


(again we are a small business with limited amounts of merchandise these policies are to ensure that our customers receive the best quality in each item we sell.)


WE BUY IT BRAND NEW-OUR CUSTOMERS SHOULD RECEIVE IT BRAND NEW


ALL SALE/CLEARANCE ITEMS ARE FINAL SALES


Please note that raven james boutique is not responsible for return shipping costs or lost shipping.


*we encourage you to keep your receipt for tracking information*


HOW TO RETURN

Please place item(s) in a safe package and include a printed out receipt of purchase.


Receipt must show:

1. Date of transaction

2. Item(s) Amount

3. First and Last Name


Return to:


raven james boutique

660 Saxony Blvd

Saint Petersburg, FL. 33716